T&Cs

Terms and Conditions of Alnwick Playzone use

1.The Playzone is for sports use only.  Bikes, scooters, footwear with spikes or studs and dogs (with the exception of guide dogs) are all strictly prohibited.

2. Appropriate attire should be worn on the Playzone. Players are required to wear only clean and non-studded footwear, this applies to everybody – coaches, players, parents etc.  Do not wear blades or studs.  

3. Personal items should not be left on the premises overnight. Lost property, balls or equipment should be handed back to the owner (if known) or retained and Alnwick Town Council notified.

4. Please respect your own and others possessions.  Neither Alnwick Town Council nor Northumberland County Council  accept  responsibility for items lost, stolen or damaged on the Playzone.

5. People not playing the above designated sports should respect players on the Playzone by not making excessive noise or causing distractions. No one, including players, should be using excessively loud voices or swearing.

6. Please respect and safeguard the Playzone and ancillary facilities which are made available for use by all members of the community. Damage caused to the venue is chargeable to the offender(s). Please report any damage to Alnwick Town Council (clerk@alnwick-tc.gov.uk)

7. Players play at their own risk. To the extent permitted by law, we will not accept responsibility for any injuries incurred during play at the Alnwick Playzone in any weather/ground conditions.

8. We operate an online booking system called ClubSpark. Playzone bookings are available for half hour increments for a minimum of 1 hour. You should cease your activity once the allocated booking time-slot has ended, regardless of whether someone else has booked the next period.  

9. Playzone bookings should be made online in advance and a gate entry code received. You should close the access gate when leaving the facility.

10. All usage of the Playzone should be via the Clubspark booking system,

11. Playzone usage in poor weather conditions is at the individuals' personal risk. Any injury incurred while taking part in activities on damp or wet courts is your responsibility.

12.  Smoking, vaping, chewing gum and the consumption of alcohol are all expressly forbidden at The Playzone.

13. Please ensure you do not litter the facilities. Please take all wrappers and containers for beverages etc with you when you leave.

14. All players have a right to enjoy their booking slot without interference from other court players. Any anti-social behaviour should be reported to Alnwick Town Council and the offenders may have their booking rights rescinded.

15. Cancellations are handled via the ClubSpark system and can be made with at least 24 hours’ notice, otherwise they are final and no refunds will be possible.